What are the Return Policies?

For detailed information on our Return Policy returns please visit https://dokodeals.com/returns-and-cancellation


How to cancel the Purchase?

To cancel your order please connect us in our hotline number or mail us on [email protected]


What payment methods are accepted?

We accept:

Bank transfer

Khalti

E-Sewa


How to become a Vendor?

To become a vendor on Dokodeals, please follow these simple steps:

  1. Visit the Dokodeals website.

  2. Click on the "Vendor Panel" located in the top right corner of the page.

  3. Complete the registration form. Provide accurate information about your business, including contact details, registration number, and other required information.

  4. Click "Register" to submit your application.

  5. Verify your email address. An OTP (One-Time Password) will be sent to your registered email address. Please enter this OTP to verify your account.

  6. Await approval. Once your application is reviewed and approved by the Dokodeals team, you will be granted access to your vendor dashboard and can begin listing your products.

What can vendors sell on Doko deals?

Vendors can offer a diverse range of products and services, including physical goods, digital downloads, and service deals.


How can I manage my orders and inventory on the platform?

View all your orders by logging into your vendor dashboard and navigating to the "Orders" section. Filter orders by status (Pending, Processing, Refunded, Completed) for easy management

What are the requirements for becoming a vendor on the Dokodeals?

You are required to be a registered company according to the law of Nepal to become a vendor on Dokodeals.


What is your return and refund policy

For detailed information on our returns and cancellations policy, please visit [https://dokodeals.com/returns-and-cancellations]

How to redeem deals purchased online?

Please refer to our standard Fine Print for all deals. (Add link)

What are the fees associated with selling on the platform?

Dokodeals operates on a commission-based model. Vendors do not pay any upfront fees to list their products. Instead, Dokodeals receives a commission on successful sales made through the platform.

How to make purchase on Dokodeals?

To make purchase you can

  1. Visit our website or app.

  2. Browse through our available products.

  3. Select the products you'd like to buy and add them to your cart.

  4. Review your cart and click "Place Order."

  5. Enter your shipping address and choose your preferred payment method.

  6. Complete your purchase!

How to sell on Dokodeals?

To start selling on Dokodeals:

  1. Become a vendor: Register and get approved as a vendor on the platform.

  2. Log in to your vendor panel.

  3. Navigate to the 'Product' section.

  4. Click 'Add new product'.

  5. Provide detailed descriptions, upload high-quality images, and set your prices.

How can I promote my products on the DokoDeals?

Promote your products by becoming a vendor on Dokodeals. List your products on our platform and leverage our affiliate program to expand your reach

What kind of customer support is available for vendors?

As a vendor on Dokodeals, you have access to several customer support resources to assist you in managing your store effectively:

1. Email Support: You can reach out to Dokodeals' support team via email at [email protected]. This channel is suitable for inquiries related to account management, order processing, technical issues, and other vendor-related concerns.
2. Vendor Dashboard : The vendor dashboard is a central hub for managing your store on Dokodeals. In this dashboard you can add messages, disputes or tickets
3.  Call assistance : For direct assistance, you can call on our hotline number

How can I track my order?

Track your order easily! Simply enter your order number in the top left corner of our homepage